3 months saga of *********** customer service, cancelled cards, closed accounts

A saga that has been ongoing for 3 months, with the involvement of two utterly useless agents: Matimbi Kale and Ryan Goorahoo. After successfully passing the affordability assessment, which was per se a tragedy and extensively documented on social media (Matimbi Kale asking me to share my payslip and sensitive information with a generic customer service address, customer service not answering emails), I first received an sms saying my card was being cancelled due to me not completing my affordability assessment. I recontacted the people mentioned below, who promised me it was sent in error. They asked Matimbi Kale to confirm they had received the documents, but he/she never responded. Then of course, I received an email saying my account was being closed due to, again, me not doing the affordability assessment. I contacted the above mentioned uselsess people and they never responded to emails.

Please Diners Club GO AHEAD To close my account because I'm done with your non -responses to queries, your useless and *********** customer services people. I just cannot deal with this anymore. It's been going on for too long. You are just the ****piest existing customer service. How do you even exist?