DO NOT do business with them!

What shocking service I received! If I could give zero stars I would. We sent our printer for a service and paid quite a hefty amount, only to discover that our printer was returned with the same problem. Also to note, that our printer was returned after the service without our power cable so we could not switch it on. Upon contacting them for our cable it was disputed with us that it was never received, no "let me look into it", nothing. We eventually after lots of drama manage to get our hands on a second hand one somewhere. Eventually when I could switch our printer on, I called to inform them that our printer was still not fixed and presented the same problem we had sent it in with. A lady, Natasha Beukes firstly, screamed at me telling me its not her job as she only handles payments, secondly, told me that I should not scream (what?!) at her as I tried to continue to explain my situation, thirdly, kept interrupting me as I tried to remind her I am client and finally, she slammed the phone down while I was speaking. I'm shocked, flabbergasted and left speechless at this behaviour. How can people be so intolerant and just blatantly rude to clients or simply other human beings. I cannot believe this. Zero customer service and consideration. Please do yourself a favour and do not do business with them, save yourself from this unnecessary trauma.