Wrong delivery TWICE !!!!

I ordered a FNB smart device, my first order was cancelled due to DIGITAL PLANET delaying in attending to my order and I was told that a new order would need to be sent to them.<br> <br> Despite this being strange to me I contacted FNB and informed them and requested a new order be sent. They then deliver the wrong item to me and when I escalate it they make it as if I am confused and its the correct item.<br> <br> I spoke to a team leader by the name of Tiffiny who apologised and informed me that they would rectify the situation and that FNB needed to once again send a new order form despite the error being on their part. <br> <br> This was such pathetic service despite it being their fault i have to get FNB to resubmit the order, i get FNB to do it again and the team leader who is on this Tiffiny confirms that they have the correct order and i will recieve it today.<br> <br> I indeed recieved the order today and to my utmost suprise it is the wrong item again.<br> <br> This is really unacceptable and terrible service and when i call to inform the team leader she say FNB must send another order.... like really what terrible and pathetic service is this.<br> <br> FNB really need to worry about their image by dealing with DP.