WORST SERVICE I HAVE EVER RECEIVED!PERIOD!

I was expecting a delivery of an FNB product. Delivery was expected on 7/03/2019. it was not delivered. I called the call centre at 4pma and again at 4:50, and was told the package was still on its way, and also that it was likely it would be delivered after 5 as this sometimes happened. I waited till 5:45, nothing came, and no-one called advising that the package was not coming. That is ATROCIOUS customer service. I was told it would be delivered today 8/03/2019, and it STILL has not arrived. I have called 2 more times, having been told each time that an email would be sent!!!I have not been called by a driver or anyone else for that matter. I was then put in contact with RAM couriers who are just as useless. Their tracking system indicates that there was an attempt to deliver, that I was called, and there was no answer! ALL NOT TRUE, as my phone was on me at all times! The drivers obviously ****!!!

You are a partner to FNB, and you and your contracted courier need to DO BETTER!!!This is the worst experience I have EVER had in my LIFE when it comes to delivery when purchasing anything online!!!!YOU NEED TO GET YOUR ACT TOGETHER!!!!