WORST customer service

<p>I logged a call for a faulty device purchased via FNB on the 9th of May 2017</p> <p>The unit was collected from me on the 15th of May.</p> <p>It has now been 3 weeks, and after several emails back and forth requesting status updates and getting promises of the agent getting back to me, I have not heard asingle thing!</p> <p>Yesterday (5/6/17) was last contact where I was promised that the "team manager" will contact me with an update. I still have not heard anything from anyone...</p> <p>I will not advise doing any business with this company.</p> <p> </p>