ZJ
Zane J
1 reviews | Active since Oct 2011
09 Dec 2019, 11:59
Worst Conpany ever
Worst customer service. Ordered a tv from Vodacom, had no idea I was going to be handed to the worst company I ever dealt with. I have been calling them everyday since only to find out when will I possibly get the tv so it does not clash with me leaving for the holidays but no I get a different excuses each time, the team leader Siya has no idea what his doing. They escalate the situation but no results.
Helpful (0)
Replies (6)0
Replies (6)
Digital Planet's replyOfficial
09 Dec 2019, 15:20Good Day Zane,
Thank you for bringing the matter to our attention.
Please accept our apologies for the inconvenience caused in this matter.
Kindly provide us with your order number/ID number so we can trace your order and provide feedback.
Kind Regards,
Digital Planet
Thank you for bringing the matter to our attention.
Please accept our apologies for the inconvenience caused in this matter.
Kindly provide us with your order number/ID number so we can trace your order and provide feedback.
Kind Regards,
Digital Planet
Best regards,
Digital Planet's reply09 Dec 2019, 15:20
Official
Good Day Zane,
Thank you for bringing the matter to our attention.
Please accept our apologies for the inconvenience caused in this matter.
Kindly provide us with your order number/ID number so we can trace your order and provide feedback.
Kind Regards,
Digital Planet
Thank you for bringing the matter to our attention.
Please accept our apologies for the inconvenience caused in this matter.
Kindly provide us with your order number/ID number so we can trace your order and provide feedback.
Kind Regards,
Digital Planet
Best regards,
ZJ
Zane J's updateReviewer Update
09 Dec 2019, 16:46VODC15351 you may call me for my ID number.
ZJ
Zane J's update09 Dec 2019, 16:46
Reviewer Update
VODC15351 you may call me for my ID number.
ZJ
Zane J's updateReviewer Update
10 Dec 2019, 09:31I truly hope Digital Planet your feed back doesn’t take 5 to 7 working days
ZJ
Zane J's update10 Dec 2019, 09:31
Reviewer Update
I truly hope Digital Planet your feed back doesn’t take 5 to 7 working days
Digital Planet's replyOfficial
10 Dec 2019, 14:37Good Day Zane,
Thank you for your review and please accept our apologies in this matter.
Kindly note we are busy with stock allocation and as soon as we are done, you will receive an SMS for TV licence verification.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
Kindly note we are busy with stock allocation and as soon as we are done, you will receive an SMS for TV licence verification.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
Best regards,
Digital Planet's reply10 Dec 2019, 14:37
Official
Good Day Zane,
Thank you for your review and please accept our apologies in this matter.
Kindly note we are busy with stock allocation and as soon as we are done, you will receive an SMS for TV licence verification.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
Kindly note we are busy with stock allocation and as soon as we are done, you will receive an SMS for TV licence verification.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
Best regards,
ZJ
Zane J's updateReviewer Update
10 Dec 2019, 14:52not Surprised at all. Just another excuse for not doing your jobs. It’s been 12 days don’t you all get tired of people hating your company so much for your bad service and poor excuse.
ZJ
Zane J's update10 Dec 2019, 14:52
Reviewer Update
not Surprised at all. Just another excuse for not doing your jobs. It’s been 12 days don’t you all get tired of people hating your company so much for your bad service and poor excuse.
ZJ
Zane J's updateReviewer Update
10 Dec 2019, 14:53Pretty sure you did and copy past job to everyone that has complained.
ZJ
Zane J's update10 Dec 2019, 14:53
Reviewer Update
Pretty sure you did and copy past job to everyone that has complained.