Where is my Parcel???????????????????????

I ordered a package from the FNB portal on 16/11/2021. i confirmed the address for delivery with Digital Planet on 17/11/2021. I received a sms to track my parcel.

By Friday 19/11/2021 I stared placing calls to Digital Planet in order to follow up on my package. They informed me they will be following up the matter. During Friday there was still no movement on my package. Monday morning i started phoning them again in order to try and get the package delivered on time. I spoke to various people, every time one of them PROMISED to phone me back....I placed calls to them every hour, and only by 4 o clock on Monday afternoon did someone actually take the time to phone me back....Only to tell me they have been in contact with the warehouse, and they are looking into the matter......I asked for a new or date of delivery, but none could be given...Just promises of follow ups...

Today 23/11/2021 I started phoning Select Online at just after 8 o clock in order to try and get some clarity on where my package was...Again there were promises of getting back to me.....By 11:20 I called again to try and follow up...One lady again promised to follow up and get back to my by 12 o clock...even if just to tell me there was no movement...

Well....that did not happen...YET AGAIN.

I am at this stage extremely annoyed and disgusted with the service I have been given.

Can ANYONE please let me know where my package is, and IF i will receive it in this week or maybe this MONTH??????????