SB
Sarah B

1 reviews | Active since May 2016

05 May 2016, 18:14

Where is my order!!!!!!!!

Good day I am extremely annoyed as digital planet did not attempt to deliver my order. I have been at home whole day. I also called the call centre and informed the agent that the delivery man must call me . ( order number FNB160501AD2D3 ) No one called me and no one came to my house. I recieved a text message claiming they attempted delivery.This is an absolute lie. Please fix this issue. I can not sit at home whole day for a delivery person to arrive. Please provide me with feedback Asap. Thanks

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Replies (1)
Digital Planet
Digital Planet's reply09 May 2016, 08:36
Official

Thank you for bringing this to my attention.

Please accept our sincerest apologies for the inconvenience has been caused to you.

Kindly note that the delivery arrangements were made with the courier for delivery to take place on Friday the 06/05/2016. The courier has advised us that the delivery was successful and took place on Friday evening at 18:15pm.  

Should you require any further assistance, please do not hesitate to contact me.

Kind regards,
Shahista Shaik