Waiting

Wrote a review and the deleted as too many strong words used so a new shorter version to follow:

08/01/19 - message received that order has been received by Digital Planet 09/01/19 - message received that delivery of product will be on or before 16/01/19 11/01/19 - message received delivery scheduled for today between 09:00 and 17:00 to my work address. 12/01/19 - message received that delivery was a fail as driver could not find me and if I miss the delivery again I could be liable for charges. 14/01/19 - phone call centre at 08:31 to see what the story is, I am informed that the driver was there to deliver at 19:21 (trading hrs for business is 08:00 to 18:00) 14/01/19 - message received to inform that delivery would be today between 09:00 and 17:00 14/01/19 - I phone call centre to inform them still no delivery but that i'm on site till 18:00 after which I will be at my residential address(not the same address) was advised driver will call to confirm where to do delivery. Still waiting for a call. 15/01/19 - Tracking site has been changed from on/before 16/01 to 22/01. Why why why

I would just like to know if you ever deliver in the given time frame??????? Why would a driver try to deliver to a closed business at that time of the night???????? Why can you not keep your clients informed about where the goods are????????? Currently your tracking link still set the driver as leaving the depo yesterday???? Why should/would I pay for a missed delivery where you can't even stick to your own set times?????

I would love to know when I will be really receiving my parcel. And NO I will not be phoning you as I have already done more than my fair share to help.