TM
Tamara M

1 reviews | Active since Aug 2011

24 Jun 2025, 09:22

Very poor outbound logistics

It seems from previous reviews clearly this company just cannot get deliovery addresses right! Phones don't get answered when called. Confirmed address over the phone when they called, and obviously address was typed out when order was placed. Couriers received a completely different address, not even in the same region! Definitely wont recommend purchasing from this company via FNB!

0
Replies (3)
Digital Planet
Digital Planet's reply24 Jun 2025, 10:13
Official
 Hi Tamara,

Thank you for bringing this to our attention. 

We have sent your complaint for an investigation. We have requested for our team manager to contact you as soon as possible. 

Kind regards, 

Digital Planet

Best regards,

Digital Planet
Digital Planet's reply26 Jun 2025, 14:06
Official
 Hi Tamara,

Hope you are well.

Our team has advised that you have been contacted and assisted. Please confirm if all is in order. 

Please do not hesitate to contact us if you require any further assistance. 

Kind regards, 

Digital Planet Team 

Best regards,

TM
Tamara M's update26 Jun 2025, 14:30
Reviewer Update
Correction! WE had to contact YOU! No need to waste any more of my time thank you!