Useless service
I get an SMS stating that you will be delivering my LTE router yesterday. I called at 16:30 and was informed that they are still on there way. So I wait until 18:30. No one showed up. This morning I received an SMS stating that they have been unable to reach me, however no phone calls were made to me, no communication whatsoever. When I try and call your support center the calls just drop. This service is pathetic!!!!!!!
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Replies (2)
Digital Planet's replyOfficial
06 Dec 2017, 19:05Good Day Alex
Thank you for bringing this matter to our attention, please accept our apologies for the experience. We have forwarded your information through to our Couriers for further assistance and contact.
Kind Regards
Digital Planet
Best regards,
Digital Planet's reply06 Dec 2017, 19:05
Official
Good Day Alex
Thank you for bringing this matter to our attention, please accept our apologies for the experience. We have forwarded your information through to our Couriers for further assistance and contact.
Kind Regards
Digital Planet
Best regards,
Digital Planet's replyOfficial
07 Dec 2017, 13:02Good Day Alex,
We have just reviewed your order and see that a delivery has been done, could you kindly confirm this.
Kind Regards
Digital Planet
Best regards,
Digital Planet's reply07 Dec 2017, 13:02
Official
Good Day Alex,
We have just reviewed your order and see that a delivery has been done, could you kindly confirm this.
Kind Regards
Digital Planet
Best regards,