1 reviews | Active since Feb 2015
USELESS!!
After dealing with these guys myself, I can fully agree with the comments below on how useless this company is! They are impossible to get hold of on their phone number and their service is just horrible! I ordered a TV through FNB last week. A few minutes after one of their consultants gave me a call to arrange delivery. She confirmed that delivery will take place on Tuesday LATEST. This worked with my upcoming holiday plans as I was supposed to leave this morning for KZN. They failed to deliver as promised and that led to my plans being a mess! I have been trying to get them to tell me what time I can expect delivery today on their Facebook messages, but still no answer. I also asked for their customer care manager to give me a call yesterday which did also not happen.
Quite possibly the worse company I have ever dealt with! Utterly useless!
I have gone ahead and taken this up with FNB and I will be expecting to be reimbursed for my holiday plans that you guys are *****ing up!
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, the couriers have confirmed delivery will be done tomorrow.
Also please take note your contact numbers have been updated as we were sending communication via SMS to the previous number and unfortunately they were not received as we now have an updated number and also there is communication on our facebook page.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, the couriers have confirmed delivery will be done tomorrow.
Also please take note your contact numbers have been updated as we were sending communication via SMS to the previous number and unfortunately they were not received as we now have an updated number and also there is communication on our facebook page.
Kind Regards,
Digital Planet
