gM
gavin M
1 reviews | Active since Feb 2015
16 Feb 2015, 14:42
useless
ordered a samsung galaxy tab from FNB , got a call the next day to say they will del to my work on Monday but then received an sms a few minutes later to say it was being delivered on Friday between 9am and 3pm so I changed my plans and cancelled my calls for friday and sat around like an idiot till 3 40 pm then called digital planet to see when they coming. got told he will call the driver and call me back in a few minutes.()never happened) however I got an sms at 7pm friday night to say it had been delivered to me. then anotherone a bit later to say they tried to deliver it but couldn\t (no reason given)<br> sent them an email to ask what is going on and received an email back today Monday to say they will del today .(no one made the arrangement) but I was on the road.<br> then I got a rude call from Ram couriers saying that are trying to del it today
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Replies (1)
Digital Planet's replyOfficial
19 Feb 2015, 10:12Hello digitalplanet,
Thank you for bringing this matter to our attention.
We would like to apologize for the inconvenienced caused.
As discussed your unit will be delivered as arranged, and matter have been investigated with our courier to ensure excellent service is maintained.
Do not hesitate to contact me for further assistance .
Kind Regards
Nthabiseng Mokhele
Escalations
Thank you for bringing this matter to our attention.
We would like to apologize for the inconvenienced caused.
As discussed your unit will be delivered as arranged, and matter have been investigated with our courier to ensure excellent service is maintained.
Do not hesitate to contact me for further assistance .
Kind Regards
Nthabiseng Mokhele
Escalations
Best regards,
Digital Planet's reply19 Feb 2015, 10:12
Official
Hello digitalplanet,
Thank you for bringing this matter to our attention.
We would like to apologize for the inconvenienced caused.
As discussed your unit will be delivered as arranged, and matter have been investigated with our courier to ensure excellent service is maintained.
Do not hesitate to contact me for further assistance .
Kind Regards
Nthabiseng Mokhele
Escalations
Thank you for bringing this matter to our attention.
We would like to apologize for the inconvenienced caused.
As discussed your unit will be delivered as arranged, and matter have been investigated with our courier to ensure excellent service is maintained.
Do not hesitate to contact me for further assistance .
Kind Regards
Nthabiseng Mokhele
Escalations
Best regards,