JR
Jayesh R
1 reviews | Active since Jan 2020
09 Jan 2020, 11:06
Trouble service
The service provided is absolutely pathetic. There is no sense of urgency to resolve issues. My experience with this company has not been good at all.
Helpful (0)
Replies (3)0
Replies (3)
Digital Planet's replyOfficial
09 Jan 2020, 12:55Good Day Jayesh,
Thank you for your review and please accept our apologies in this matter.
Please provide your ID/Order number in order for us to assist.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
Please provide your ID/Order number in order for us to assist.
Kind Regards,
Digital Planet
Digital Planet's reply09 Jan 2020, 12:55
Official
Good Day Jayesh,
Thank you for your review and please accept our apologies in this matter.
Please provide your ID/Order number in order for us to assist.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
Please provide your ID/Order number in order for us to assist.
Kind Regards,
Digital Planet
JR
Jayesh R's updateReviewer Update
09 Jan 2020, 13:34Hi,
All you need is this: [0F***D] Digital Planet
If i don't get any resolution by tomorrow, I will be reporting this matter to Samsung SA and MTN!
Regards
All you need is this: [0F***D] Digital Planet
If i don't get any resolution by tomorrow, I will be reporting this matter to Samsung SA and MTN!
Regards
JR
Jayesh R's update09 Jan 2020, 13:34
Reviewer Update
Hi,
All you need is this: [0F***D] Digital Planet
If i don't get any resolution by tomorrow, I will be reporting this matter to Samsung SA and MTN!
Regards
All you need is this: [0F***D] Digital Planet
If i don't get any resolution by tomorrow, I will be reporting this matter to Samsung SA and MTN!
Regards
Digital Planet's replyOfficial
09 Jan 2020, 14:14Hi Jayesh,
Thank you for your response.
We have confirmed that the contract is valid, the reason the proof of purchase was declined was because of the date was after the BF date range, your order will be processed and you will receive an SMS once done.
Kind Regards,
Digital Planet
Thank you for your response.
We have confirmed that the contract is valid, the reason the proof of purchase was declined was because of the date was after the BF date range, your order will be processed and you will receive an SMS once done.
Kind Regards,
Digital Planet
Digital Planet's reply09 Jan 2020, 14:14
Official
Hi Jayesh,
Thank you for your response.
We have confirmed that the contract is valid, the reason the proof of purchase was declined was because of the date was after the BF date range, your order will be processed and you will receive an SMS once done.
Kind Regards,
Digital Planet
Thank you for your response.
We have confirmed that the contract is valid, the reason the proof of purchase was declined was because of the date was after the BF date range, your order will be processed and you will receive an SMS once done.
Kind Regards,
Digital Planet