RW
Robyn W

1 reviews | Active since Dec 2019

21 Dec 2019, 06:47

Torture

I don’t know what to do or what to say anymore about Digital Planet. I am at a loss for words at the incompetence of this company. I make sure someone is home the day of delivery, they don’t pitch. I stay home for the day of new delivery, they don’t pitch. I request the package to be delivered before 11am or after 3pm, they try to deliver before after 11am and before 3pm. I was angry, I was frustrated, but now I am just fascinated by the sheer incompetence of this company. If I didn’t know better, I would think that I am in some sort of torture chamber and in which Digital Planet is the torture master and I am the recipient. I have officially cracked, well done Digital Planet. You win at torturing humankind.

Maybe I will receive my package in 2021...or is that hopeful thinking?

0
Replies (2)
Digital Planet
Digital Planet's reply23 Dec 2019, 13:54
Official
Good Day Robyn,

Thank you for your review and for bringing the matter to our attention please accept our apologies in this matter.

I have escalated to the couriers and they have been trying to call to make arrangements.

Kind Regards,

Digital Planet
RW
Robyn W's update23 Dec 2019, 15:41
Reviewer Update
Finally received my package after a month. Thank you.