FK
Francois K
1 reviews | Active since Dec 2019
06 Dec 2019, 11:14
This has been the worst service i have ever had from any delivery company by far
My first time ordering something from FNB. As i understand it this is now given over to Digital Planet. This has been the worst service i have ever had from any delivery company by far. NO ANSWER FROM THE FNB SUPPORT DESK TELEPHONIC OR PER EMAIL, THE LINK TO TRACK MY ORDER IS NOT WORKING AND NOT UPDATING. There is no way for me to track my order and no support given. i will write a formal complaint to FNB not that it will help but will give it a go.
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Digital Planet's replyOfficial
06 Dec 2019, 14:16Good Day Francois,
Thank you for your message and please accept our apologies for the inconvenience caused in this regard.
As per our telephone discussion, your order will be delivered today.
Thank you again for taking our call.
Kind Regards,
Digital Planet
Thank you for your message and please accept our apologies for the inconvenience caused in this regard.
As per our telephone discussion, your order will be delivered today.
Thank you again for taking our call.
Kind Regards,
Digital Planet
Digital Planet's reply06 Dec 2019, 14:16
Official
Good Day Francois,
Thank you for your message and please accept our apologies for the inconvenience caused in this regard.
As per our telephone discussion, your order will be delivered today.
Thank you again for taking our call.
Kind Regards,
Digital Planet
Thank you for your message and please accept our apologies for the inconvenience caused in this regard.
As per our telephone discussion, your order will be delivered today.
Thank you again for taking our call.
Kind Regards,
Digital Planet