ML
M L

1 reviews | Active since Sept 2022

06 Sept 2022, 13:40

The assist well enuf

Really needed to switch my delivery address but then it would take longer to deliver and I've been waiting 10 days so hopefully when it comes I'll be able to arrange something

0
Replies (8)
Digital Planet
Digital Planet's reply06 Sept 2022, 14:32
Official
Hi M L,

Thank you for contacting us, please accept our apologies for the service received thus far.

The matter has been escalated to the warehouse team to ensure the order is handed over to the couriers today.

Would you still like to change your delivery address?

Kind Regards,
Digital Planet
Digital Planet
Digital Planet's reply06 Sept 2022, 15:26
Official
Thank you for your response

Unfortunately delivery will not be today, I have requested an agent to contact you to assist further.

Kind regards,
DP
ML
M L's update06 Sept 2022, 15:30
Reviewer Update
Alright please have them contact me

***
Digital Planet
Digital Planet's reply06 Sept 2022, 15:39
Official
They will do so
ML
M L's update07 Sept 2022, 07:55
Reviewer Update
I'm a lil confused now no one has call me to change my address and now u gonna deliver it to a place I am not today this was my point in the review it's gonna go to a place I am not because I said if it was today it needs to be at my work
Digital Planet
Digital Planet's reply07 Sept 2022, 08:46
Official
Good Morning M L,

We are looking into this, we will get back to you soon.

Kind Regards,
DP
ML
M L's update07 Sept 2022, 08:47
Reviewer Update
Well I am at work Irene village mall piza e vino show 132
Digital Planet
Digital Planet's reply07 Sept 2022, 09:16
Official
We are arranging with the couriers, we will get back to you once feedback is received