GZ
Guglielmo Z

1 reviews | Active since Dec 2017

05 Dec 2017, 09:45

Terrible Service

Ordered LTE router through axxess ,waited 2 months due to backorder,got contacted by digital planet regarding delivery....no delivery was done ,then order was cancelled by them saying they could not get hold of me....absolute *******. Have tried to get hold of them directly and can never get to talk to relevant person...switchboard says person not there and then cuts off...***!!! you people clearly have no idea regarding customer service...catch a wakeup

0
Replies (2)
Digital Planet
Digital Planet's reply05 Dec 2017, 10:09
Official

Good Day Guglielmo

Thank you for bringing this matter to our attention, please accept our apologies for the experience. One of our customer service representatives will get in touch with you within an hour.

Kind Regards

Digital Planet

Best regards,

Digital Planet
Digital Planet's reply05 Dec 2017, 10:50
Official

Good Day Guglielmo

We now confirm contact made with you and feedback has been provided in regards to your inquiry. Please do not hesitate to contact us should you need assistance further.

Regards

Digital Planet

Best regards,