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Ntsikelelo N

1 reviews | Active since Feb 2014

14 Jun 2018, 13:48

Such Pathetic Service delivery From Digital Planet

I have received a very bad service from FNB connect and Digital Planet and have been sent from pillar to post from the 6th of June 2018 I ordered a TV from FNB website on the 6th of June, and provided all details needed. i waited 3 days and had no response. When i finally decided to call FNB i was told that my order was shipped to Klerksdorp. they told me that it would take 2 days to get the TV back to JHB, i got a call from the carrier guy asking for my address and he told me that he does not do deliveries for Westrand/Roodepoort. delivery will go back to Depo. People involved : Khanyisile Ndaba and Berry

Such Pathetic Service delivery....

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Replies (1)
Digital Planet
Digital Planet's reply03 Jul 2018, 14:51
Official

Good Day Ntsikelelo,

Thank you for your feedback and kindly accept our apologies for the experience on our part. Upon checking our systems we identified your order has been delivered successfully, kindly advise if there is anything further you would like us to assist with.

Kind Regards

Digital Planet