KA
Kirstin A
1 reviews | Active since Nov 2016
13 Nov 2019, 06:22
Service failure
Worst service. No call back. No response to emails. Never available to take our calls.. complete disrespect and disregard. Both you & FNB are terrible!!!!!
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Digital Planet's replyOfficial
13 Nov 2019, 08:53Good Day Kirstin,
Thank you for your review.
As advised on the email, as per FNB they do not have stock for a replacement for the TV and they requested we collect the device so they can process a credit note.
Collection has been logged with the couriers and they will collect in less than 48 hours.
Please accept our apologies for the inconvenience caused in this matter.
Kind Regards,
Digital Planet
Thank you for your review.
As advised on the email, as per FNB they do not have stock for a replacement for the TV and they requested we collect the device so they can process a credit note.
Collection has been logged with the couriers and they will collect in less than 48 hours.
Please accept our apologies for the inconvenience caused in this matter.
Kind Regards,
Digital Planet
Digital Planet's reply13 Nov 2019, 08:53
Official
Good Day Kirstin,
Thank you for your review.
As advised on the email, as per FNB they do not have stock for a replacement for the TV and they requested we collect the device so they can process a credit note.
Collection has been logged with the couriers and they will collect in less than 48 hours.
Please accept our apologies for the inconvenience caused in this matter.
Kind Regards,
Digital Planet
Thank you for your review.
As advised on the email, as per FNB they do not have stock for a replacement for the TV and they requested we collect the device so they can process a credit note.
Collection has been logged with the couriers and they will collect in less than 48 hours.
Please accept our apologies for the inconvenience caused in this matter.
Kind Regards,
Digital Planet