YT
Yolanda T

1 reviews | Active since Jan 2016

18 Dec 2017, 17:18

Service FAIL

The service is terrible, I'd give 0 stars if I could. Customer service centre are clueless, and claim not to have any way to contact their own courier delivery sites. There is no way to follow up on a delivery which has not arrived as they just tell you it's on it's way but refuse to contact courier. No feedback on emails. All in all, a *** service offering.

0
Replies (1)
Digital Planet
Digital Planet's reply19 Dec 2017, 10:08
Official

Good Day Yolanda,

Thank you for bringing this to our attention, please accept our apologies for the experience. We have forwarded your details to our couriers for further contact, your delivery is out for delivery today. The delivery will take place between 9 and 5 pm today.

Kind Regards

Digital Planet

Best regards,