Service
Your Digital Planet service ***** because I have to make an arrangement to have the TV delivered to my workplace because I have no one at home that can be available however yesterday I was sent a link to follow up on the progress. The status was that the unit was with the couriers at 11am and I called in and an agent advised me that she is sure that it will go out today and I had to arrange for a bakkie for me to be able to take it home and now they tell me that they don't have it. Honestly such bull service is unexpected from these guys and how will I carry the 55' TV tomorrow from work using my car
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Digital Planet's replyOfficial
18 Apr 2016, 14:30Hello Charlie85,
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed your parcel was delivered on 13 April 2016. I did address this with the agents you interacted with internally and we are continually striving to ensure that we improve our service.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed your parcel was delivered on 13 April 2016. I did address this with the agents you interacted with internally and we are continually striving to ensure that we improve our service.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik
Best regards,
Digital Planet's reply18 Apr 2016, 14:30
Official
Hello Charlie85,
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed your parcel was delivered on 13 April 2016. I did address this with the agents you interacted with internally and we are continually striving to ensure that we improve our service.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed your parcel was delivered on 13 April 2016. I did address this with the agents you interacted with internally and we are continually striving to ensure that we improve our service.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik
Best regards,