GM
Glenys M
1 reviews | Active since Feb 2014
03 Dec 2015, 09:30
repairs on black berry
I took out a contract from these guys and ever since I got the I am having problems, then the phone goes for repairs and I don't hear a thing for weeks. The phone has spent more time at the repair center than with with me and I am paying for this disgusting service
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Replies (1)
Digital Planet's replyOfficial
04 Dec 2015, 17:07Hello glenyslyn ,
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you.
As per our conversation, the outcome on repair status is that your device could not be repaired.
As we discussed, we will be providing you with a refurbished unit and I will be updating you constantly on progress.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards
William Mokoka
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you.
As per our conversation, the outcome on repair status is that your device could not be repaired.
As we discussed, we will be providing you with a refurbished unit and I will be updating you constantly on progress.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards
William Mokoka
Digital Planet's reply04 Dec 2015, 17:07
Official
Hello glenyslyn ,
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you.
As per our conversation, the outcome on repair status is that your device could not be repaired.
As we discussed, we will be providing you with a refurbished unit and I will be updating you constantly on progress.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards
William Mokoka
Thank you for bringing this to my attention.
Please accept my sincerest apologies for all the inconveniences caused to you.
As per our conversation, the outcome on repair status is that your device could not be repaired.
As we discussed, we will be providing you with a refurbished unit and I will be updating you constantly on progress.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards
William Mokoka