NM
Natatia M
1 reviews | Active since Dec 2019
12 Dec 2019, 10:52
Poor Service
Pathetic service. I was called on the 29th Nov 2019 to confirm my delivery address and even got emails to confirm, I was even got a email on the 2de Dec saying delivery will take 3 to 5 work days. It has been 9 work days and still nothing. Today the 12th Dec I received a sms saying delivery will take now 5 to 7 work days!!!!!!!!!! I'm very angry as its now saying delivery will take even longer......... THIS IS VERY POOR SERVICE!!!!!!!!!!!!!!!!
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Replies (2)0
Replies (2)
Digital Planet's replyOfficial
12 Dec 2019, 17:34Good Day Natatia,
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, only the below order will be delivered and the rest will be cancelled as duplicates.
A request has been sent to the couriers to deliver tomorrow.
VODC15033
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, only the below order will be delivered and the rest will be cancelled as duplicates.
A request has been sent to the couriers to deliver tomorrow.
VODC15033
Kind Regards,
Digital Planet
Digital Planet's reply12 Dec 2019, 17:34
Official
Good Day Natatia,
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, only the below order will be delivered and the rest will be cancelled as duplicates.
A request has been sent to the couriers to deliver tomorrow.
VODC15033
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, only the below order will be delivered and the rest will be cancelled as duplicates.
A request has been sent to the couriers to deliver tomorrow.
VODC15033
Kind Regards,
Digital Planet
NM
Natatia M's updateReviewer Update
13 Dec 2019, 16:11Thank you for your quick response to my complaint.
My order has arrived as promised .
Thank you
Natatia
My order has arrived as promised .
Thank you
Natatia
NM
Natatia M's update13 Dec 2019, 16:11
Reviewer Update
Thank you for your quick response to my complaint.
My order has arrived as promised .
Thank you
Natatia
My order has arrived as promised .
Thank you
Natatia