MK
Mohammed K
1 reviews | Active since Aug 2011
04 Nov 2021, 19:23
Poor Service
Placed my order more than a week ago. Sent TV licence and proof of purchase, been a week and no one can tell my when my order will be delivered.
Have dealt with Digital Planet a few times, and this is poor.
Helpful (0)
Replies (3)0
Replies (3)
Digital Planet's replyOfficial
05 Nov 2021, 08:31Good Morning Mohammed,
Thank you for contacting us, please accept our apologies for the inconvenience caused.
Kindly note the matter has been escalated to the client services department for assistance, we will get back to you before close of business.
Kind Regards,
Digital Planet
Thank you for contacting us, please accept our apologies for the inconvenience caused.
Kindly note the matter has been escalated to the client services department for assistance, we will get back to you before close of business.
Kind Regards,
Digital Planet
Digital Planet's reply05 Nov 2021, 08:31
Official
Good Morning Mohammed,
Thank you for contacting us, please accept our apologies for the inconvenience caused.
Kindly note the matter has been escalated to the client services department for assistance, we will get back to you before close of business.
Kind Regards,
Digital Planet
Thank you for contacting us, please accept our apologies for the inconvenience caused.
Kindly note the matter has been escalated to the client services department for assistance, we will get back to you before close of business.
Kind Regards,
Digital Planet
MK
Mohammed K's updateReviewer Update
05 Nov 2021, 17:14Why do people have to resort to Hello Peter for you to provide proper service?
I had 3 orders for tvs, only 2 have been scheduled for delivery. Please advise on what is happening with the 3rd?
I had 3 orders for tvs, only 2 have been scheduled for delivery. Please advise on what is happening with the 3rd?
MK
Mohammed K's update05 Nov 2021, 17:14
Reviewer Update
Why do people have to resort to Hello Peter for you to provide proper service?
I had 3 orders for tvs, only 2 have been scheduled for delivery. Please advise on what is happening with the 3rd?
I had 3 orders for tvs, only 2 have been scheduled for delivery. Please advise on what is happening with the 3rd?
Digital Planet's replyOfficial
16 Nov 2021, 11:04Hi Mohammed,
Apologies for the delayed response.
I can confirm that all orders were received.
Kind Regards,
DP
Apologies for the delayed response.
I can confirm that all orders were received.
Kind Regards,
DP
Digital Planet's reply16 Nov 2021, 11:04
Official
Hi Mohammed,
Apologies for the delayed response.
I can confirm that all orders were received.
Kind Regards,
DP
Apologies for the delayed response.
I can confirm that all orders were received.
Kind Regards,
DP