Poor customer service

<p>Last week I signed up for an fnb connect, recevied a call from Digital planet to arrange delivery but they messed up my order. They said that they couldnt deliver on the 24th of October but then went to an address when I didn't arrange to be there. I did explain to the consultant that I move to different offices everyday and I spoke to Daisy today asking her to tell the driver to deliver to my Umhlanga office but she said there's no point cos he will only come to Umhlanga tomorrow and I will be in Pinetown tomorrow. I wonder if she communicated with the driver at all, now I received an sms that I must call Digital Planet otherwise my order will be cancelled. At the end of the day I don't have airtime to call you and you are inconveniencing me to accomodate your needs when it should be the other way around.</p>