DG
Dale G
1 reviews | Active since Nov 2020
14 Sept 2023, 15:33
Pathetic Service - Rude Staff
I do not know how FNB trusts Digital Planet with their deliveries. They are a complete failure in what they do.
There is no point in even contacting their service team after a failed delivery due to no fault of my own.
I made arrangements to be available for the delivery for a whole day for nothing. I raised concerns about this delivery since 8am this morning, and only at 3pm did I get a call to say "Sorry for you". There is no accountability, just a rude woman who claims to be a manager.
I hope FNB can wake up and change suppliers soon!
Helpful (0)
Replies (1)0
Replies (1)Digital Planet's replyOfficial
14 Sept 2023, 17:10Good Afternoon Dale,
Thank you for bringing the matter to our attention.
Please accept our apologies for the service received and the inconvenience caused.
Kindly note a full investigation will be conducted and you will be contacted tomorrow morning.
Kind Regards,
Digital Planet
Thank you for bringing the matter to our attention.
Please accept our apologies for the service received and the inconvenience caused.
Kindly note a full investigation will be conducted and you will be contacted tomorrow morning.
Kind Regards,
Digital Planet
Digital Planet's reply14 Sept 2023, 17:10
Official
Good Afternoon Dale,
Thank you for bringing the matter to our attention.
Please accept our apologies for the service received and the inconvenience caused.
Kindly note a full investigation will be conducted and you will be contacted tomorrow morning.
Kind Regards,
Digital Planet
Thank you for bringing the matter to our attention.
Please accept our apologies for the service received and the inconvenience caused.
Kindly note a full investigation will be conducted and you will be contacted tomorrow morning.
Kind Regards,
Digital Planet
