MM
Michael M
1 reviews | Active since Dec 2019
12 Dec 2019, 11:05
Pathetic service and hollow promises
I have redeemed my voucher online on the 4th of December and have been told 3-5 business days for delivery. Nobody at this company can give me a straight answer as to when my delivery will be , a specific day and time. each time I call there is another excuse as to why my TV can't be delivered. My order number is [3D0-257A666D-0572] VODB10085. I have tried escalating but to no avail. Nobody answers the telephone or takes calls.
This company is the reason why nobody trusts each other anymore,
Don't waste your time. They have wasted mine. so now I will have to go to the small claims court to get what is mine.
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Replies (2)MM
Michael M's updateReviewer Update
12 Dec 2019, 11:25What a Joke, Its the 12th of December 2019, and I finally get through to someone. They send me an sms "Your order VODB10085 will be delivered on or before the 10th of December 2019 between 9am-5pm" .....ITS THE 12TH ALREADY !!!!
MM
Michael M's update12 Dec 2019, 11:25
Reviewer Update
What a Joke, Its the 12th of December 2019, and I finally get through to someone. They send me an sms "Your order VODB10085 will be delivered on or before the 10th of December 2019 between 9am-5pm" .....ITS THE 12TH ALREADY !!!!
Digital Planet's replyOfficial
12 Dec 2019, 18:27Good Day Michael,
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, a request has been sent to the couriers to ensure delivery is done tomorrow.
The SMS sent was because we had a delay with dispatching, we do apologies again for this matter.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, a request has been sent to the couriers to ensure delivery is done tomorrow.
The SMS sent was because we had a delay with dispatching, we do apologies again for this matter.
Kind Regards,
Digital Planet
Digital Planet's reply12 Dec 2019, 18:27
Official
Good Day Michael,
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, a request has been sent to the couriers to ensure delivery is done tomorrow.
The SMS sent was because we had a delay with dispatching, we do apologies again for this matter.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
As per our telecommunication, a request has been sent to the couriers to ensure delivery is done tomorrow.
The SMS sent was because we had a delay with dispatching, we do apologies again for this matter.
Kind Regards,
Digital Planet