pathetic service!!!!!!

<p>I ordered an fnb sim card 10days ago. I have still not received my order. Everyday I get a different excuse. Apparently they tried to deliver my order but did not call me so they just cancelled it. So i had to place another order. I have spoken to several call centre agents and 2 supervisors - shirley and Nomfundo but to no avail. Today I have heard that my order "might be somewhere in the warehouse and they are unable to locate it". I am so fed up. So if this order does not arrive or gets cancelled I will not order a new sim. I would rather take a more expensive contract with vodacom or MTN and go and stand in a queue and at least be assured that i will get my sim card. I have never dealt with a more inefficient company in my entire life!!! I have already complained to FNB and hopefully if many more people are going through this same distress then perhaps that could cancel their business with this inefficient company!!!!</p>