BN
Bongane N
1 reviews | Active since Jan 2015
06 Dec 2019, 15:11
Pathetic service
You can't even rate anything to this useless company,why does Vodacom still use them???
I've been waiting for my TV which I bought on @Vodacom app on 29/11/19 , they've not even bothered to tell me what's the delay today is the 6/12/19 , They're team leader Siya is also as useless even escalating my matter,I've been calling them every day without any positive results .
Pathetic service!!!!@Vodacom why use these useless company????
Helpful (0)
Replies (3)0
Replies (3)
Digital Planet's replyOfficial
06 Dec 2019, 15:44Good Day Bongane,
Thank you for bringing this matter to our attention, we will investigate further and provide you with an update.
We need your assistance in tracking your order as nothing is coming up on our side. Please provide us with your tracking/order number.
Hope to hear from you soon.
Kind Regards,
Digital Planet
Thank you for bringing this matter to our attention, we will investigate further and provide you with an update.
We need your assistance in tracking your order as nothing is coming up on our side. Please provide us with your tracking/order number.
Hope to hear from you soon.
Kind Regards,
Digital Planet
Digital Planet's reply06 Dec 2019, 15:44
Official
Good Day Bongane,
Thank you for bringing this matter to our attention, we will investigate further and provide you with an update.
We need your assistance in tracking your order as nothing is coming up on our side. Please provide us with your tracking/order number.
Hope to hear from you soon.
Kind Regards,
Digital Planet
Thank you for bringing this matter to our attention, we will investigate further and provide you with an update.
We need your assistance in tracking your order as nothing is coming up on our side. Please provide us with your tracking/order number.
Hope to hear from you soon.
Kind Regards,
Digital Planet
BN
Bongane N's updateReviewer Update
09 Dec 2019, 10:51Tracking number VODC15210,
BN
Bongane N's update09 Dec 2019, 10:51
Reviewer Update
Tracking number VODC15210,
Digital Planet's replyOfficial
09 Dec 2019, 13:53Good Day Bongane,
Thank you for your response,
Kindly note, the order has been handed over to the couriers and we have requested an urgent delivery.
We will keep you posted as to when to expect delivery.
Again please accept our apologies for the inconvenience caused in this matter.
Please feel free to contact us should you need anything else.
Have a lovely day further.
Kind Regards,
Digital Planet
Thank you for your response,
Kindly note, the order has been handed over to the couriers and we have requested an urgent delivery.
We will keep you posted as to when to expect delivery.
Again please accept our apologies for the inconvenience caused in this matter.
Please feel free to contact us should you need anything else.
Have a lovely day further.
Kind Regards,
Digital Planet
Digital Planet's reply09 Dec 2019, 13:53
Official
Good Day Bongane,
Thank you for your response,
Kindly note, the order has been handed over to the couriers and we have requested an urgent delivery.
We will keep you posted as to when to expect delivery.
Again please accept our apologies for the inconvenience caused in this matter.
Please feel free to contact us should you need anything else.
Have a lovely day further.
Kind Regards,
Digital Planet
Thank you for your response,
Kindly note, the order has been handed over to the couriers and we have requested an urgent delivery.
We will keep you posted as to when to expect delivery.
Again please accept our apologies for the inconvenience caused in this matter.
Please feel free to contact us should you need anything else.
Have a lovely day further.
Kind Regards,
Digital Planet