MW
Mosbey W
1 reviews | Active since Aug 2015
21 Nov 2024, 15:46
Order placed. 10 days later still waiting
Hi,
I would like to lodge a formal complaint regarding the ridiculous delay of my delivery. I placed my order on the 12/11/2024 and it is now 21/11/2024 and I have still not received my TV.
I have been getting the run around every day since Monday where the delivery company says that the driver got delayed with the delivery and that they will deliver the following day!
If this TV does not get delivered today, I would like to cancel this order!
Regards Quwen
Helpful (0)
Replies (2)0
Replies (2)
Digital Planet's replyOfficial
21 Nov 2024, 16:38Hi Mosbey,
Thank you for bringing this to our attention.
We have requested for an investigation on your order and we will have our senior manager contact you regarding your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team
Thank you for bringing this to our attention.
We have requested for an investigation on your order and we will have our senior manager contact you regarding your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team
Digital Planet's reply21 Nov 2024, 16:38
Official
Hi Mosbey,
Thank you for bringing this to our attention.
We have requested for an investigation on your order and we will have our senior manager contact you regarding your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team
Thank you for bringing this to our attention.
We have requested for an investigation on your order and we will have our senior manager contact you regarding your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team
Digital Planet's replyOfficial
26 Nov 2024, 13:10 Hi Mosbey,
Hope you are well.
Our team has advised that your delivery has been successful, please can you confirm if all is in order?
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team
Hope you are well.
Our team has advised that your delivery has been successful, please can you confirm if all is in order?
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team
Digital Planet's reply26 Nov 2024, 13:10
Official
Hi Mosbey,
Hope you are well.
Our team has advised that your delivery has been successful, please can you confirm if all is in order?
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team
Hope you are well.
Our team has advised that your delivery has been successful, please can you confirm if all is in order?
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet Team