Not happy at all - Digital Planet

I placed my order on 8 December. On 9 December I received a sms advising I need to contact and confirm delivery address. I called around 9am on 9 December to confirm address. On 10 December I received another sms advising delivery will take place in JHB however CPT address has been provided. I called again and sent 4 emails advising that the address is incorrect. On 12 December it was still not updated as a delivery gentle called to deliver item in JHB however I am in CPT. Till date, no update nor estimate delivery address given. Spoke to a team leader, no feedback received. Everytime I speak to a consultant, different updates are provided.