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planeboyjacques P
1 reviews | Active since May 2016
12 Dec 2019, 06:24
No stock lack of delivery
purchased a Samsung 55 Uhd smart tv on 29-11-2019 and still haven't received my delivery. Iv been calling them and they can't tell me when they expect stock as its on back order. It's almost two weeks now, surely samsung must produce many of these tvs per day. Vodacom order nr VODC 15580. I received a call on 30 Nov to confirm the tv lisence nr for order so expected process to go fast.
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Digital Planet's replyOfficial
12 Dec 2019, 13:16Good Day Jacques,
Thank you for your review and please accept our apologies in this matter.
Kindly note, we have confirmation from Vodacom that stock will be available and allocated today.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
Kindly note, we have confirmation from Vodacom that stock will be available and allocated today.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
Digital Planet's reply12 Dec 2019, 13:16
Official
Good Day Jacques,
Thank you for your review and please accept our apologies in this matter.
Kindly note, we have confirmation from Vodacom that stock will be available and allocated today.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies in this matter.
Kindly note, we have confirmation from Vodacom that stock will be available and allocated today.
We are working around the clock to ensure we deliver as soon as possible.
Kind Regards,
Digital Planet
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planeboyjacques P's updateReviewer Update
12 Dec 2019, 13:52Thank you for your reply, hope this info is true and accurate as I see an earlier post that also stated stock will be received on 10th December as per your post with Mr A. Mohamed dated 09 Dec.
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planeboyjacques P's update12 Dec 2019, 13:52
Reviewer Update
Thank you for your reply, hope this info is true and accurate as I see an earlier post that also stated stock will be received on 10th December as per your post with Mr A. Mohamed dated 09 Dec.