RA
Rameez A

1 reviews | Active since Apr 2014

22 Feb 2018, 15:29

No Response, No Help, and Still no Feedback

Trying to contact your call center on ample occasions and my line gets dropped, also every time i tried to answer the call the phone goes dead, i'm waiting for my delivery of Axxess parcel, also you contact us email is usesless The email you recently sent with the subject "*************" could not processed. You do not meet the requirements to submit a ticket.

0
Replies (2)
Digital Planet
Digital Planet's reply23 Feb 2018, 14:11
Official

Good Day to you,

Thank you for your message and kindly accept our apologies for the experience on our part, could we kindly request for your order number so we can investigate the matter and revert back with feedback.

Kind Regards

Digital Planet

Digital Planet
Digital Planet's reply26 Feb 2018, 09:53
Official

Good Day Rameez Abrahams,

Thank you for your response.

We are glad to confirm the matter has been resolved, as delivery has been arranged for on/before 02/03/2018

Once again, we do apologize for all the inconvenience caused. Please do not hesitate to contact us should you require any further assistance.

Kind Regards

Digital Planet