ME
Maylene Engelbrecht-Louis
1 reviews | Active since Sept 2011
16 Mar 2016, 15:20
No feedback
Digital planet never returns my calls / queries re my tablet they organized to be collected from me. Now Im without a tablet, and been quoted in fact another tablets price for repairs yet they don't call me back. Already received payment in full now they ignore the clients.
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Digital Planet's replyOfficial
18 Mar 2016, 15:58Hello mayleneel,
Thank you for bringing this to my attention.
Please accept my sincerest apologies for the inconvenience that has been caused to you with regards to the lack of assistance you endured from our Contact Centre.
I have addressed this with the agents,as discussed you will be receiving your device back next week.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik
Thank you for bringing this to my attention.
Please accept my sincerest apologies for the inconvenience that has been caused to you with regards to the lack of assistance you endured from our Contact Centre.
I have addressed this with the agents,as discussed you will be receiving your device back next week.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik
Digital Planet's reply18 Mar 2016, 15:58
Official
Hello mayleneel,
Thank you for bringing this to my attention.
Please accept my sincerest apologies for the inconvenience that has been caused to you with regards to the lack of assistance you endured from our Contact Centre.
I have addressed this with the agents,as discussed you will be receiving your device back next week.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik
Thank you for bringing this to my attention.
Please accept my sincerest apologies for the inconvenience that has been caused to you with regards to the lack of assistance you endured from our Contact Centre.
I have addressed this with the agents,as discussed you will be receiving your device back next week.
Once again, please accept my sincerest apologies and should you require any further assistance, please do not hesitate to contact me.
Kind regards,
Shahista Shaik