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Nhlanhla N
1 reviews | Active since May 2015
29 Oct 2021, 15:03
No Delivery
We are waiting for the couriers to confirm that the package has been handed to them. Your delivery is expected to take place on Monday, 25 October between 9am and 5pm.
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Helpful (0)
Replies (3)0
Replies (3)
Digital Planet's replyOfficial
29 Oct 2021, 16:29Hi Nhlanhla,
Thank you for your review and please accept our apologies for the inconvenience caused.
We have slight delays with deliveries as there have been shortage of stock globally, the matter has been escalated to the warehouse department.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies for the inconvenience caused.
We have slight delays with deliveries as there have been shortage of stock globally, the matter has been escalated to the warehouse department.
Kind Regards,
Digital Planet
Digital Planet's reply29 Oct 2021, 16:29
Official
Hi Nhlanhla,
Thank you for your review and please accept our apologies for the inconvenience caused.
We have slight delays with deliveries as there have been shortage of stock globally, the matter has been escalated to the warehouse department.
Kind Regards,
Digital Planet
Thank you for your review and please accept our apologies for the inconvenience caused.
We have slight delays with deliveries as there have been shortage of stock globally, the matter has been escalated to the warehouse department.
Kind Regards,
Digital Planet
NN
Nhlanhla N's updateReviewer Update
29 Oct 2021, 18:41Hi. Thank you for reply. This is the 3rd excuse you are giving to me.
1st I was told that the address was not captured completely, which is a lie because someone called me to get it from me. Then I was told that it's laying in the warehouse and required a driver to collect and deliver. Dispute my attempts you failed to escalate it and have it deliver today. What am I to belive now that you say there is shortage of stock globally... You bit more than you can chew now I must suffer. I'm still convinced you took from Tuesday 19, Wednesday 20, Thursday 21, Friday 22. New week Monday 25 - Friday 29... Who's fooling who and why do you thing a generic response is adequate for my COMPLAIN.
Nhlapho
1st I was told that the address was not captured completely, which is a lie because someone called me to get it from me. Then I was told that it's laying in the warehouse and required a driver to collect and deliver. Dispute my attempts you failed to escalate it and have it deliver today. What am I to belive now that you say there is shortage of stock globally... You bit more than you can chew now I must suffer. I'm still convinced you took from Tuesday 19, Wednesday 20, Thursday 21, Friday 22. New week Monday 25 - Friday 29... Who's fooling who and why do you thing a generic response is adequate for my COMPLAIN.
Nhlapho
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Nhlanhla N's update29 Oct 2021, 18:41
Reviewer Update
Hi. Thank you for reply. This is the 3rd excuse you are giving to me.
1st I was told that the address was not captured completely, which is a lie because someone called me to get it from me. Then I was told that it's laying in the warehouse and required a driver to collect and deliver. Dispute my attempts you failed to escalate it and have it deliver today. What am I to belive now that you say there is shortage of stock globally... You bit more than you can chew now I must suffer. I'm still convinced you took from Tuesday 19, Wednesday 20, Thursday 21, Friday 22. New week Monday 25 - Friday 29... Who's fooling who and why do you thing a generic response is adequate for my COMPLAIN.
Nhlapho
1st I was told that the address was not captured completely, which is a lie because someone called me to get it from me. Then I was told that it's laying in the warehouse and required a driver to collect and deliver. Dispute my attempts you failed to escalate it and have it deliver today. What am I to belive now that you say there is shortage of stock globally... You bit more than you can chew now I must suffer. I'm still convinced you took from Tuesday 19, Wednesday 20, Thursday 21, Friday 22. New week Monday 25 - Friday 29... Who's fooling who and why do you thing a generic response is adequate for my COMPLAIN.
Nhlapho
Digital Planet's replyOfficial
02 Nov 2021, 13:33Hi Nhlapho,
Kindly note the order will be handed over to the couriers to ensure delivery is done as soon as possible.
Again please accept our apologies again for the inconvenience caused.
Kind Regards,
DP
Kindly note the order will be handed over to the couriers to ensure delivery is done as soon as possible.
Again please accept our apologies again for the inconvenience caused.
Kind Regards,
DP
Digital Planet's reply02 Nov 2021, 13:33
Official
Hi Nhlapho,
Kindly note the order will be handed over to the couriers to ensure delivery is done as soon as possible.
Again please accept our apologies again for the inconvenience caused.
Kind Regards,
DP
Kindly note the order will be handed over to the couriers to ensure delivery is done as soon as possible.
Again please accept our apologies again for the inconvenience caused.
Kind Regards,
DP