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bryce A

1 reviews | Active since Dec 2019

05 Dec 2022, 11:38

No communication

Unfortunately have to resort to this site to try and get assistance. After phoning early last week I was told stock of my order would be received by the end of the week (last week) and I would be contacted for delivery to be arranged. I tried to contact them on multiple sites including there website contact me option. I have received zero feedback on my order. very disappointing as the other order I had was dealt with quickly and efficiently. Hopefully this will be dealt with quickly so i can improve my review score.

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Replies (4)
Digital Planet
Digital Planet's reply05 Dec 2022, 12:28
Official
Good Day Bruce,

Thank you for contacting us and for the review.

Kindly note we will look into this matter and get back to you.

Kind Regards,
Digital Planet
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bryce A's update05 Dec 2022, 15:26
Reviewer Update
Unfortunately this seems to be the trend, you say you will get back to me but never do. 4 hours after you say you are looking into it and still no feedback?
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bryce A's update06 Dec 2022, 10:01
Reviewer Update
Digital Planet please can you tend to my query as you said you would yesterday!
Digital Planet
Digital Planet's reply06 Dec 2022, 12:44
Official
Hi Bryce,

Please accept our apologies for the delayed response.

Kindly note we are unfortunately experiencing a delay in receiving stock.  We will be in touch with you next week with an update. 

We do apologize for any inconvenience caused.

Kind Regards,
Digital Planet