1 reviews | Active since Dec 2017
No answer for delivery department
I have been phoning the whole morning in order to change our delivery address as we received notification that our package is on its way. There is no answer when I phone ********** . I need to change the delivery address before the package get delivered to the wrong address.
Good Day Sandra,
Thank you for bringing this to our attention and kindly accept our apologies for the experience. Kindly provide us with your order details so we can assist further in this regard.
Kind Regards
Digital Planet
Good Day Sandra,
Thank you for bringing this to our attention and kindly accept our apologies for the experience. Kindly provide us with your order details so we can assist further in this regard.
Kind Regards
Digital Planet
Hello Sandra
Thank you for your response, could we then perhaps get your ID number as this will pull up your profile with the order details so we can investigate further and provide feedback.
Kind Regards
Digital Planet
Hello Sandra
Thank you for your response, could we then perhaps get your ID number as this will pull up your profile with the order details so we can investigate further and provide feedback.
Kind Regards
Digital Planet
Hello Sandra
Thank you for providing the details, your order is currently awaiting deliver, this means that the order is at our warehouse awaiting dispatching to Cape Town, once this has been received by the couriers you will be notified on the delivery progress.
Kindly accept our apologies for the delay in your order as we only received stock late from the service provider leading to a delay in our deliveries.
Kind Regards
Digital Planet
Hello Sandra
Thank you for providing the details, your order is currently awaiting deliver, this means that the order is at our warehouse awaiting dispatching to Cape Town, once this has been received by the couriers you will be notified on the delivery progress.
Kindly accept our apologies for the delay in your order as we only received stock late from the service provider leading to a delay in our deliveries.
Kind Regards
Digital Planet