RS
Rowan S
1 reviews | Active since Apr 2013
16 Nov 2017, 14:31
LTE-A Router
I order this device over a month ago and no tracking information,,,absolutely nothing. when calling axxess, its a "supplier shortage". When calling Digital planet another story of a "Supplier shortage".
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Replies (5)0
Replies (5)RS
Rowan S's updateReviewer Update
16 Nov 2017, 15:11When will this be sorted out. I cancelled my other internet service for this
RS
Rowan S's update16 Nov 2017, 15:11
Reviewer Update
When will this be sorted out. I cancelled my other internet service for this
Digital Planet's replyOfficial
17 Nov 2017, 07:51Good Day Rowan
Kindly provide us with your order number or your identity number so as to enable us to further investigate your inquiry.
Kind Regards
Digital Planet
Best regards,
Digital Planet's reply17 Nov 2017, 07:51
Official
Good Day Rowan
Kindly provide us with your order number or your identity number so as to enable us to further investigate your inquiry.
Kind Regards
Digital Planet
Best regards,
RS
Rowan S's updateReviewer Update
17 Nov 2017, 10:08Good day.
My Ref is AXX10605. I need this to be sorted out urgently. I have spent over R600 on data cost this month alone.
RS
Rowan S's update17 Nov 2017, 10:08
Reviewer Update
Good day.
My Ref is AXX10605. I need this to be sorted out urgently. I have spent over R600 on data cost this month alone.
Digital Planet's replyOfficial
17 Nov 2017, 13:03Good Day Rowan,
Thank you for providing us with the details, we will investigate and revert back to your within an hour.
Kind Regards
Digital Planet
Best regards,
Digital Planet's reply17 Nov 2017, 13:03
Official
Good Day Rowan,
Thank you for providing us with the details, we will investigate and revert back to your within an hour.
Kind Regards
Digital Planet
Best regards,
Digital Planet's replyOfficial
17 Nov 2017, 15:00Good Day once again Rowan
As per telephonic conversation with Casey, your order has been dispatched and you should be receiving communication via SMS on the day of delivery. feel free to contact us for any further feedback on this matter.
Kindest Regards
Digital Planet
Best regards,
Digital Planet's reply17 Nov 2017, 15:00
Official
Good Day once again Rowan
As per telephonic conversation with Casey, your order has been dispatched and you should be receiving communication via SMS on the day of delivery. feel free to contact us for any further feedback on this matter.
Kindest Regards
Digital Planet
Best regards,