WP
Werner P
1 reviews | Active since Nov 2014
25 Jun 2015, 16:19
late delivery and wrong goods
After waiting 2 weeks for my order it arrived on the 25-06-2015. But now the order is wrong. Now they tell me they will help me early next week becuase the wrong goods must be returned
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Replies (1)
Digital Planet's replyOfficial
08 Jul 2015, 16:55Hello Dexter92,
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed kindly note your parcel was mis-routed by the courier. We have addressed this with the courier company and will be handling this as an internal matter with them due to the item being opened.
I have been informed by FNB that you have been contacted and the cancellation arrangements have been made.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards
Sundharin Moodley
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed kindly note your parcel was mis-routed by the courier. We have addressed this with the courier company and will be handling this as an internal matter with them due to the item being opened.
I have been informed by FNB that you have been contacted and the cancellation arrangements have been made.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards
Sundharin Moodley
Best regards,
Digital Planet's reply08 Jul 2015, 16:55
Official
Hello Dexter92,
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed kindly note your parcel was mis-routed by the courier. We have addressed this with the courier company and will be handling this as an internal matter with them due to the item being opened.
I have been informed by FNB that you have been contacted and the cancellation arrangements have been made.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards
Sundharin Moodley
Thank you for bringing this to my attention.
Please accept my apologies for the inconvenience caused to you.
As discussed kindly note your parcel was mis-routed by the courier. We have addressed this with the courier company and will be handling this as an internal matter with them due to the item being opened.
I have been informed by FNB that you have been contacted and the cancellation arrangements have been made.
Once again, please accept my sincerest apologies.
Should you require any further assistance, please do not hesitate to contact me.
Kind Regards
Sundharin Moodley
Best regards,