RM
Ramere M
1 reviews | Active since Mar 2015
17 Sept 2024, 20:10
I've had a difficult time with one of their Service Desk people; Samukelisiwe Msibi
I've had a difficult time with one of their Service Desk people; Samukelisiwe Msibi. Though my documents are in order they seem not to understand what needs to be done.
Helpful (0)
Replies (2)0
Replies (2)
Digital Planet's replyOfficial
18 Sept 2024, 09:02Hi Ramere,
Thank you for bringing this to our attention.
We're sorry to hear that our customer care agent did not provide the required level of service to you.
We will investigate this further and provide you with feedback accordingly.
Our senior team manager will get in touch with you this morning to resolve your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet
Thank you for bringing this to our attention.
We're sorry to hear that our customer care agent did not provide the required level of service to you.
We will investigate this further and provide you with feedback accordingly.
Our senior team manager will get in touch with you this morning to resolve your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet
Digital Planet's reply18 Sept 2024, 09:02
Official
Hi Ramere,
Thank you for bringing this to our attention.
We're sorry to hear that our customer care agent did not provide the required level of service to you.
We will investigate this further and provide you with feedback accordingly.
Our senior team manager will get in touch with you this morning to resolve your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet
Thank you for bringing this to our attention.
We're sorry to hear that our customer care agent did not provide the required level of service to you.
We will investigate this further and provide you with feedback accordingly.
Our senior team manager will get in touch with you this morning to resolve your query.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet
Digital Planet's replyOfficial
18 Sept 2024, 13:50 Hi Ramere,
Our team has advised that your query is currently being handled with the required documentation.
Please confirm if all is in order.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet
Our team has advised that your query is currently being handled with the required documentation.
Please confirm if all is in order.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet
Digital Planet's reply18 Sept 2024, 13:50
Official
Hi Ramere,
Our team has advised that your query is currently being handled with the required documentation.
Please confirm if all is in order.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet
Our team has advised that your query is currently being handled with the required documentation.
Please confirm if all is in order.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Digital Planet