***********, lousy service

Hi,<br> <br> Yesterday I ordered an FNB Smart Device, upon approval, I received an SMS stating that my device would be delivered on Monday the 13th of July.<br> <br> I received an SMS this morning stating that my FNB Smart Device would be delivered today between 9AM - 3PM. <br> <br> I called the call centre this morning asking for a more precise time that I could expect delivery as I have not expected nor planned delivery today.<br> I spoke to a gentleman who promised to email me with more information, who then later during the call said it could come tomorrow or Monday.<br> <br> I have received no further feedback.<br> <br> The customer service is appalling and I have no idea where my package is or when to expect delivery.<br> <br> Bear in mind that I had to cough up R165.00 for delivery.<br> <br> I am also going to take this up further with FNB, as they have outsourced one of the most *********** courier companies I have come across. <br>