CV
Calven V

1 reviews | Active since Dec 2017

12 Dec 2019, 14:47

I JUST WANT MY STUFF I ORDERED!!!

this place is damn pathetic I've placed an order last week and keep getting sms's that your order will be delivered in 3 days and then followed by there a delay in delivering your order this is **** service they can't give a specific date when your stuff will be delivered when you call them and if they answer you get a damn rude escalation agent that simply does not want to help this a such a ****ing frustration I've been sending multiple email and every time I send an email get a response of someone will contact you within an hour, and not even once was I called back this is ****ing worse than Vodacom CALL ME AND GIVE A DAMN DELIVERY DATE AND STOP ****ING AROUND. Just look at all the reviews on hellopeter everything is about how **** you service is and not complying with your 2-3 day delivery get you ****ing **** together and stick to your promises I honestly hope you lose your business with FNB such a great bank *****ing around with ****s like you makes them look bad

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Replies (1)
Digital Planet
Digital Planet's reply13 Dec 2019, 14:45
Official
Good Day Calven,


Thank you for your review and please accept our apologies in this matter.


We are experiencing a very high volume of calls with the busy season.

Kindly take note as we deliver different products with different couriers, please do not be alarmed when they deliver separately. Hence order number: FNB729475 was delivered today. Order number: FNB729476, will be delivered on Monday.

Kind Regards,

Digital Planet