Good Day, My names is Themba Khumalo I'm writing this email as an unhappy customer and I will be taking this the matter to customer commission board

Good Day, My names is Themba Khumalo I'm writing this email as an unhappy customer and I will be taking this the matter to customer commission board.too. After several attempts trying to get my replacement TV with digital planes and Hisense I have been send from one pillar to other post after speaking to several customer whom I can name Chipwe, Tshepo, Busi, etc without a postive outcome it has been almost 4 weeks still withoout a device and I believe Hisense has issues a credit note already to the supplier. Its so frustrating that every time when I call I have to repeat myself everytime to every customer meanwhile the call are recorded. The problem here I'm paying other services provide such as Netflix, showmax and Dstv mean while I'm not making us of the service and my kids are so frustrated sitting in a house without a TV meanwhile I have paided up the device in full. Regards Mr Khumalo