RC
Roxanne C
1 reviews | Active since Apr 2014
18 Feb 2016, 15:50
Going the extra mile, customer satisfaction!
Thank you to Yushaa O'Reilly who assisted me on Friday 12/02/2016 in arranging my phone to be delivered to my office, I was told by the FNB call center agent that delivery will take 3-5 working days, but when I spoke to Mr O'Reilly at digital planet and explained my situation, he immediately understood and empathized with me and assured me that he will try he's best to get the phone to me sooner. On Monday morning 18/02/2016 I took delivery of my phone at the office. Now that is AWESOME service, going the extra mile, ensuring customer satisfaction!!! A Huge thank you to Mr O'Reilly - I appreciate your efficient service. <br>
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Replies (1)Digital Planet's replyOfficial
18 Feb 2016, 16:37Hello roxan.campbell,
Thank you for the wonderful compliment and taking the time to write to us.
We are constantly striving to excel in our business to ensure each client experience is beyond satisfaction.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Shavintha Maharaj
Customer Experience Manager
Thank you for the wonderful compliment and taking the time to write to us.
We are constantly striving to excel in our business to ensure each client experience is beyond satisfaction.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Shavintha Maharaj
Customer Experience Manager
Best regards,
Digital Planet's reply18 Feb 2016, 16:37
Official
Hello roxan.campbell,
Thank you for the wonderful compliment and taking the time to write to us.
We are constantly striving to excel in our business to ensure each client experience is beyond satisfaction.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Shavintha Maharaj
Customer Experience Manager
Thank you for the wonderful compliment and taking the time to write to us.
We are constantly striving to excel in our business to ensure each client experience is beyond satisfaction.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Shavintha Maharaj
Customer Experience Manager
Best regards,
