LP
Leverne P

1 reviews | Active since Nov 2011

09 Jul 2015, 15:45

Going the extra mile

I would like to compliment William and Leandi from Digitalplanet for their fantastic service.<br> There was a slight error in pricing for an item I wanted to purchase and William did what ever it took to ensure I paid the correct amount. <br> Leandi helped me over the phone throughout the entire purchase to ensure it all went smoothly. <br> William then called back to personally receive the order number to make sure that the order was confirmed. <br> <br> Well done! Their service was both professional and so very helpful. They did not at all make me feel as if I was being difficult.

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Replies (1)
Digital Planet
Digital Planet's reply18 Jul 2015, 10:12
Official
Hello Leverne89,

Thank you for the wonderful compliment and taking the time to write to us.

William & Leandi are most definitely an asset to our company and ensure each client experience is beyond satisfaction.

Should you require any further assistance, please do not hesitate to contact us.

Kind regards,

Shavintha Maharaj
Customer Experience Manager