LN
Lebogang N
1 reviews | Active since Nov 2016
13 May 2025, 11:34
FNB Digital planet is useless
They make it a nightmare to log a return/refund. And wow let it be a lesson to everyone getting stuff through the fnb digital planet platform. Oh and communication is ZERO!
Helpful (0)
Replies (2)0
Replies (2)
Digital Planet's replyOfficial
13 May 2025, 11:47Hi Lebogang,
Thank you for bringing this to our attention. We are sorry to hear about your experience in logging a return/refund request with us.
Our senior team manager will call you to assist you in resolving your query.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team
Thank you for bringing this to our attention. We are sorry to hear about your experience in logging a return/refund request with us.
Our senior team manager will call you to assist you in resolving your query.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team
Digital Planet's reply13 May 2025, 11:47
Official
Hi Lebogang,
Thank you for bringing this to our attention. We are sorry to hear about your experience in logging a return/refund request with us.
Our senior team manager will call you to assist you in resolving your query.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team
Thank you for bringing this to our attention. We are sorry to hear about your experience in logging a return/refund request with us.
Our senior team manager will call you to assist you in resolving your query.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team
Digital Planet's replyOfficial
14 May 2025, 12:36 Hi Lebogang,
Hope you are well.
Our team has advised that you have been contacted and assisted by the bank.
Please confirm if all is in order.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team
Hope you are well.
Our team has advised that you have been contacted and assisted by the bank.
Please confirm if all is in order.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team
Digital Planet's reply14 May 2025, 12:36
Official
Hi Lebogang,
Hope you are well.
Our team has advised that you have been contacted and assisted by the bank.
Please confirm if all is in order.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team
Hope you are well.
Our team has advised that you have been contacted and assisted by the bank.
Please confirm if all is in order.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
Digital Planet Team