Faulty TV must go for repairs
Good day. I received a TV purchased through this company 5days ago and the TV is faulty. Feedback I have received from the company is to contact the repair center. 5days old and it must go for repairs!!!
Helpful (0)
Replies (4)0
Replies (4)
Digital Planet's replyOfficial
21 Sept 2021, 12:36Hi Krysia,
Thank you for contacting us, please accept our apologies for the inconvenience caused.
The matter has been escalated to our client services department and feedback will be provided before close of business.
Kind Regards,
Digital Planet
Thank you for contacting us, please accept our apologies for the inconvenience caused.
The matter has been escalated to our client services department and feedback will be provided before close of business.
Kind Regards,
Digital Planet
Digital Planet's reply21 Sept 2021, 12:36
Official
Hi Krysia,
Thank you for contacting us, please accept our apologies for the inconvenience caused.
The matter has been escalated to our client services department and feedback will be provided before close of business.
Kind Regards,
Digital Planet
Thank you for contacting us, please accept our apologies for the inconvenience caused.
The matter has been escalated to our client services department and feedback will be provided before close of business.
Kind Regards,
Digital Planet
Digital Planet's replyOfficial
21 Sept 2021, 15:31Hi Krysia,
Kindly note Skyworth will be coming tomorrow to assess the TV.
Kind Regards,
Digital Planet
Kindly note Skyworth will be coming tomorrow to assess the TV.
Kind Regards,
Digital Planet
Digital Planet's reply21 Sept 2021, 15:31
Official
Hi Krysia,
Kindly note Skyworth will be coming tomorrow to assess the TV.
Kind Regards,
Digital Planet
Kindly note Skyworth will be coming tomorrow to assess the TV.
Kind Regards,
Digital Planet
's updateReviewer Update
23 Sept 2021, 19:17Thank you for resolving my issue Digiatal Planet, as per communication received they will be replacing my TV with a different make!
's update23 Sept 2021, 19:17
Reviewer Update
Thank you for resolving my issue Digiatal Planet, as per communication received they will be replacing my TV with a different make!
Digital Planet's replyOfficial
27 Sept 2021, 09:32Hi Krysia,
Happy all is sorted.
Have a great week ahead.
Kind Regards,
DP
Happy all is sorted.
Have a great week ahead.
Kind Regards,
DP
Digital Planet's reply27 Sept 2021, 09:32
Official
Hi Krysia,
Happy all is sorted.
Have a great week ahead.
Kind Regards,
DP
Happy all is sorted.
Have a great week ahead.
Kind Regards,
DP