Failure of delivery

I made an arrangement for a delivery to be made at 2 after I received a message at 10 saying it will be delivered today between 9-3 (I was told the message was wrong and that is was from 9-5). However the driver never pitched up since 2 o'clock and at 4:30 I received a message stating the delivery failed. if it happened that he didn't get the note as to what time to deliver why did he just give up and not try to contact me or the call centre to come in contact with me. There was no one even close to my house to make a delivery no one hooted or rang the gate bell or event tried to make contact.