Failed to deliver

Item: Digital Planet
Rating: 1
Author: Mmbulaheni M

I have ordered something from Vodacom on 29 November ,the same day I received wih order no vodc17845 has been received by Digital planet and delivery within 5 to 7 working days.I contacted digital planet 2 times and told me the company they used is Ram and according to their information Ram is sending the parcel back to them because of failed attempt to deliver,Ram never contacted me the service of Ram and Digital planet is useless and I don’t know why Vodacom use Digital planet because they use another company to do service for them

Helpful (0)

Replies (1)

Digital Planet's replyOfficial

20 Dec 2019, 10:22

Good Day Mmbulaheni,

Thank you for your review and for bringing the matter to our attention please accept our apologies in this matter.

Kindly note we will be checking with the couriers the reason why they returned the parcel.

As discussed, your order will be re-dispatched for delivery on Monday 23rd.

Again please accept our apologies for the inconvenience caused.

Kind Regards,

Digital Planet

Digital Planet's reply20 Dec 2019, 10:22

Official